Delivery and payment methods
Payment
(Not all payment methods are available in all countries)
Paytrail
The payment processing service is provided by Paytrail Oyj (2122839-7) in cooperation with Finnish banks and credit institutions. Paytrail Oyj will appear as the recipient of the payment on your bank statement or card bill and will forward the payment to the merchant. Paytrail Oyj holds a payment institution license. In case of complaints, please contact the product supplier first.
Paytrail Oyj, Business ID: 2122839-7
Innova 2
Lutakonaukio 7
40100 Jyväskylä
More information about Paytrail's payment methods and terms can be found here.
Klarna
Klarna – Pay Now
You can choose to pay immediately, without entering your card number or password. "Pay Now" is just as smooth as it sounds.
Klarna – Pay Later
Try first, pay later. This means that you receive the products you ordered at home first and then decide whether you want to keep them or not. You only pay for the products you choose to keep.
Klarna offers 14 days of interest-free payment with the "Pay Later" option. If something is wrong, Klarna’s Buyer Protection ensures you get your money back.
The invoice is usually sent to the email address you provided during your purchase, but sometimes the invoice is sent by mail or included with your package. When the invoice is attached directly to your package, it may take some time to receive it.
How to manage your Klarna invoices:
Log in here or through the Klarna app to view and manage all your invoices. For example, you can pay with one click or extend the payment time.
Klarna – Pay in Installments
You can now easily split your invoice into 3, 6, or 12 months. When you split your invoice into installments, it is added to your account statement, which is sent to you in the middle of the following month.
How to split your invoice:
- Log in here or in the Klarna app.
- Choose which invoice you want to pay.
- Click "Payment Options" or "Installments."
- Select the number of months you want to pay over. Done!
- Log in to the Klarna app here.
- You can find the installment terms here.
Paypal
You can also pay for your purchases using PayPal. Please note that there is a payment processing fee of 1.2% of the total order amount when paying with PayPal. More information about PayPal payments can be found here.
In-Store Payment
This payment method is only available to registered customers when "Store Pickup" is selected as the delivery option. This payment method and delivery option are NOT available at the Tampere store.
For Business Customers
For our business customers, we recommend Klarna's "Pay within 30 days" payment option or card payment.
For our registered business customers, we have also added the option to pay by invoice. Payment by invoice requires a valid business ID, which must be entered in the order details.
Invoicing / E-Invoice
If you are a registered business customer, you have the option to apply for a credit account separately. When you place an order, you will receive a link to download the invoice with the order confirmation.
- If you order with an e-invoice, we will send the invoice to the e-invoice address provided within 24 hours (on business days).
The invoice/e-invoice must be paid before we send your order.
If you want to apply for a credit account, where we ship the order before the payment is registered with us, you must contact us at asiakaspalvelu@tattootukku.com and apply for a credit account separately.
Tattootukku reserves the right to approve or reject a credit application unilaterally, as well as to terminate an existing credit account.
If you do not contact customer service separately, we will not process your invoice/e-invoice order as a credit but will wait for the payment to be registered before shipping as usual.
If your payment is not registered within 7 days of the order, or if you do not contact us in any way, we will automatically cancel the order.
There is always a 5 € payment processing fee on invoices.
Depending on the country, we deliver via Posti, Matkahuolto, DHL, or UPS. In the shopping cart, you can choose your preferred delivery method, and the system will calculate the price accordingly. If you don't find a suitable delivery option in the cart, please contact our customer service, and we can explore other possibilities.
Feel free to reach out to us!